Independent Bodies

ACT

Disability

Disability and Community Services Commissioner
ACT Human Rights Commission
Level 2, 11 Moore Street
Canberra City, ACT 2600
POSTAL ADDRESS GPO Box 158 Canberra ACT 2601 
Ph: (02) 6205 2222
TTY (02) 6205 1666
Email: human.rights@act.gov.au  

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au  

Privacy

Office of the Australian Information Commissioner
Phone: 1300 363 992

Children

Children and Young People Commissioner
Level 4, 12 Moore Street Canberra City, ACT 2600
Ph: 02 6205 2222
ACTkids@act.gov.au

Ombudsman

Ombudsman ACT
Level 5, Childers Square
14 Childers Street
Canberra City, ACT 2601
Ph: 1300 362 072
TTY: 133 677
Email: ombudsman@ombudsman.gov.au

Equal Opportunity

ACT Human Rights Commission
Level 2, 11 Moore Street
Canberra City, ACT 2600
POSTAL ADDRESS GPO Box 158
Canberra ACT 2601
Ph: (02) 6205 2222
TTY (02) 6205 1666
Email: human.rights@act.gov.au

Human Rights

ACT Human Rights Commission
Level 2, 11 Moore Street
Canberra City, ACT 2600
POSTAL ADDRESS GPO Box 158
Canberra ACT 2601
Ph: (02) 6205 2222
TTY (02) 6205 1666
Email: human.rights@act.gov.au

Social Services

Department of Social Services
Tuggeranong Office Park
Soward Way (cnr Athllon Drive)
Greenway ACT 2900
Ph: 1300 653 227
TTY: 133 677
Email: complaints@dss.gov.au

Civil

ACT Civil and Administrative Tribunal
Phone: 13 22 81

Foster and Kinship Carers

Foster Care Association of the ACT
Email: office@fcaact.org.au
Web: www.fcaact.org.au

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au

Care Leavers

CREATE Foundation
Address: Cnr Cooyong Street and Scouts Crossing
Civic Square ACT 2601
Mail: PO Box 603
Civic Square ACT 2608
Phone: (02) 6232 2409
Email: act@create.org.au

NSW

Disability

Ageing and Disability Commission
Level 6, 93 George St
Parramatta, NSW 2150
9:00am to 5:00pm Monday to Friday
Ph:1800 628 221
E-mail: NSWADC@ADC.NSW.GOV.AU   

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Privacy

Information and Privacy Commission NSW
GPO Box 7011, Sydney NSW 2001
Phone: 1800 472 679 
Email: ipcinfo@ipc.nsw.gov.au  

Children

Office of the Children’s Guardian
Locked Bag 5100
Strawberry Hills NSW 2012
Ph: 02 8219 3600 
Email: kids@kidsguardian.nsw.gov.au 

Ombudsman

Ombudsman New South Wales
Level 24 580 George Street Sydney NSW 2000
Ph: 1800 451 524 or 02 9264 8050 
Email: nswombo@ombo.nsw.gov.au 

Equal Opportunity

Anti-Discrimination Board of NSW
Phone (02) 9268 5544
Toll free 1800 670 812 (for regional NSW only)
Email enquiries:  adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au 

Human Rights

Anti-Discrimination Board of NSW
Phone (02) 9268 5544
Toll free 1800 670 812 (for regional NSW only)
Email enquiries:  adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au 

Social Services

Department of Family and Community Services NSW
FACS Head Office
(02) 9377 6000 
Locked Bag 10, Strawberry Hills NSW 2012 

Civil

NCAT
NSW Civil & Administrative Tribunal
Ph: 1300 006 228
Website: http://www.ncat.nsw.gov.au/ 

Foster and Kinship Carers

My Forever Family NSW
PO Box 595
Dulwich Hill NSW 2203
Ph: 02 83246260
Carer support line: 1300 782 975
Monday to Friday 9am – 7pm
Email: enquiries@myforeverfamily.org.au 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Care Leavers

CREATE Foundation
Address:
12 Union Street
Parramatta NSW 2150
Phone: (02) 9267 0977
Email: nsw@create.org.au 

VIC

Disability

Disability Services Commissioner
Level 3, 570 Bourke Street
Melbourne, Vic 3000
Ph: 1800 677 342
TTY 1300 726 563
Fax (03) 8608 5765
Email: complaints@odsc.vic.gov.au 

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Privacy

Office of the Victorian Information Commissioner
PO Box 24274
Melbourne VIC 3001
Ph: 1300 006 842
Email: diwenquiries@ovic.vic.gov.au 

Children

Child Safety Commissioner
Level 20, 570 Bourke Street Melbourne, Vic 3000 
Ph: 1300 78 29 78 Fax: 8601 5877 
Email: childsafe@ccyp.vic.gov.au 

Ombudsman

Ombudsman Victoria
Level 1 North Tower
459 Collins Street
Melbourne, Vic 3000
Ph: 1800 806 314
TTY: 133 677
Interpreter: 131 450
Fax: 9614 0246
Email: ombudvic@ombudsman.vic.gov.au 

Equal Opportunity

Victorian Equal Opportunity and Human Rights Commissioner 
Level 3, 204 Lygon Street Carlton, Vic 3053 
Ph: 1300 292 153
TTY: 1300 289 621 Fax: 1300 891 858 Interpreter: 1300 152 494 
Email:enquiries@veohrc.vic.gov.au 

Human Rights

Victorian Equal Opportunity and Human Rights Commissioner
Level 3, 204 Lygon Street Carlton, Vic 3053 
Ph: 1300 292 153
TTY: 1300 289 621 Fax: 1300 891 858 Interpreter: 1300 152 494 
Email:enquiries@veohrc.vic.gov.au 

Social Services

Department of Health and Human Services
50 Lonsdale Street
Melbourne, 3000
Victoria, Australia
Telephone: 1300 650 172  

Civil

VCAT
Victorian Civil and Administrative Tribunal
55 King Street, Melbourne Vic 3000 Australia
GPO Box 5408 Melbourne Vic 3001
Ph: 1300 01 8228 

Foster and Kinship Carers

Foster Care Association of Victoria Level 1, 398 Smith Street
Collingwood Vic 3066
Phone: 03 9416 4292
Email: admin@fcav.org.au 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Care Leavers

CREATE Foundation
Address:
325-327 Queensberry Street
North Melbourne VIC 3051
Phone: (03) 9918 0002
Fax: (03) 9918 0006
Email: victoria@create.org.au 

Family Law Services

Australian Government Attorney-General’s Department Complaints
PO Box 7576
Canberra Business Centre, ACT 2610
Phone:1800 634 035
Email: complaints@DSS.gov.au  

Victims of Crime

Victims of Crime Victoria
Open: 8am-11pm
Ph: 1800 819 817
Administrative enquiries 03 8684 6700.
Text: 0427 767 891
Email:vsa@justice.vic.gov.au (External link)
Website: www.victimsofcrime.vic.gov.au 

QLD

Disability

Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Ph: 1300 130 670
Email: info@adcq.qld.gov.au 

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Privacy

Office of the Information Commissioner Queensland
PO Box 10143
Adelaide Street  Brisbane
Queensland 4000
Ph: (07) 3234 7373 or 1800 642 753
Email:enquiries@oic.qld.gov.au 

Children

Queensland Family and Child Commission
PO Box 15217
Brisbane City East QLD 4002
Ph: 07 3900 6000 
E-mail: info@qfcc.qld.gov.au 

Ombudsman

Queensland Ombudsman
Level 18, 53 Albert Street, Brisbane, QLD 4000
GPO Box 3314, Brisbane, QLD 4001
Ph: 3005 7000
1800 068 908 (Toll free outside Brisbane only) 

Equal Opportunity

Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Ph: 1300 130 670
Email: info@adcq.qld.gov.au 

Human Rights

Queensland Human Rights Commission
Level 20, 53 Albert Street, Brisbane
Ph: 1300 130 670
Email: enquiries@qhrc.qld.gov.au 
Website: https://www.qhrc.qld.gov.au/ 

The Public Guardian
https://www.publicguardian.qld.gov.au/
Ph: 1300 653 187 

Social Services

Department of Child Safety, Youth and Women
https://www.csyw.qld.gov.au/
Ph: 1800 080 464 

Civil

QCAT
Queensland Civil and Administrative Tribunal
GPO Box 1639, Brisbane, Qld, 4001
Ph: 1300 753 228 between 8.30am and 3.00m Monday to Friday. 

Foster and Kinship Carers

Queensland Foster and Kinship Care Inc
Unit 7 / 10  Depot Street
BANYO  QLD  4014
Phone: 07 3256 6166
Email: admin@qfkc.com.au 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Care Leavers

CREATE Foundation
Address:
15 Lever Street
Albion QLD 4010
Phone: (07) 3317 6020
Fax: (07) 3317 6026
Email: qld@create.org.au 

SA

Ombudsman

Ombudsman SA
PO Box 3651

RUNDLE MALL SA  5000
Ph: (08) 8226 8699
1800 182 150 (outside metro SA only)
For general enquiries, you can contact us by telephone between 9.00am and 5.00pm, Monday to Friday (except public holidays).
Website: www.ombudsman.sa.gov.au 

Privacy

Health and Community Services Complaints Commissioner South Australia
L4 East Wing, 50 Grenfell St Adelaide
Ph: (08) 8226 8666
1800 232 007
PO Box 199
Rundle Mall SA 5000
Monday – Friday
9am to 5pm
Website: www.hcscc.sa.gov.au/
E-mail: info@hcscc.sa.gov.au 

Disability

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Children

Commissioner for Children and Young People
251 Morphett Street,
Adelaide SA 5000
Kaurna Country
Ph: 08 8226 3355
E-mail: CommissionerCYP@sa.gov.au
Website: www.ccyp.com.au 

Human Rights

General enquiries: 1300 369 711, NRS
9:00 AM – 5:00 PM 
National Information Service: Monday to Friday between the hours of 10:00 AM and 1:30 PM AEST. 
GPO Box 5218
SYDNEY NSW 2001 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Equal Opportunity

Equal Opportunity Comission
Level 15, GPO Exchange
10 Franklin Street, Adelaide SA
Ph: (08) 8207 1977
E-mail: oceo@sa.gov.au
www.eoc.sa.gov.au 

Civil

South Australian Civil & Administrative Tribunal
Level 4 100 Pirie Street ADELAIDE
9:00am to 4:30pm on Monday to Friday (excluding public holidays.)
GPO Box 2361
ADELAIDE SA 5001
Ph: 1800 723 767
E-mail: sacat@sacat.sa.gov.au 
Website: www.sacat.sa.gov.au 

Foster Carers

Contact CF&KC-SA via any of the following:
2/224 Main North Road, Prospect SA 5082
PO Box 2052, Prospect SA 5082
Ph: 1800 732 272
Email: support@cfc-sa.org.au
Website: www.cfc-sa.org.au/ 

Care Leavers

CREATE
28 North Street, Adelaide SA 5000
Ph: (08) 8212 8898  
Email: sa@create.org.au
Website: www.create.org.au  

Victims of Crime

Victims of Crime South Australia
GPO Box 464
Adelaide SA 5001
Ph: (08) 8204 9635
(08) 8207 1736
E-mail: victimsofcrime@sa.gov.au
Website: www.voc.sa.gov.au 

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