Independent Bodies

Disability

Disability and Community Services Commissioner
ACT Human Rights Commission
Level 2, 11 Moore Street
Canberra City, ACT 2600
POSTAL ADDRESS GPO Box 158 Canberra ACT 2601 
Ph: (02) 6205 2222
TTY (02) 6205 1666
Email: human.rights@act.gov.au  

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au  

Privacy

Office of the Australian Information Commissioner
Phone: 1300 363 992

Children

Children and Young People Commissioner
Level 4, 12 Moore Street Canberra City, ACT 2600
Ph: 02 6205 2222
ACTkids@act.gov.au

Ombudsman

Ombudsman ACT
Level 5, Childers Square
14 Childers Street
Canberra City, ACT 2601
Ph: 1300 362 072
TTY: 133 677
Email: ombudsman@ombudsman.gov.au

Equal Opportunity

ACT Human Rights Commission
Level 2, 11 Moore Street
Canberra City, ACT 2600
POSTAL ADDRESS GPO Box 158
Canberra ACT 2601
Ph: (02) 6205 2222
TTY (02) 6205 1666
Email: human.rights@act.gov.au

Human Rights

ACT Human Rights Commission
Level 2, 11 Moore Street
Canberra City, ACT 2600
POSTAL ADDRESS GPO Box 158
Canberra ACT 2601
Ph: (02) 6205 2222
TTY (02) 6205 1666
Email: human.rights@act.gov.au

Social Services

Department of Social Services
Tuggeranong Office Park
Soward Way (cnr Athllon Drive)
Greenway ACT 2900
Ph: 1300 653 227
TTY: 133 677
Email: complaints@dss.gov.au

Civil

ACT Civil and Administrative Tribunal
Phone: 13 22 81

Foster and Kinship Carers

Foster Care Association of the ACT
Email: office@fcaact.org.au
Web: www.fcaact.org.au

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au

Care Leavers

CREATE Foundation
Address: Cnr Cooyong Street and Scouts Crossing
Civic Square ACT 2601
Mail: PO Box 603
Civic Square ACT 2608
Phone: (02) 6232 2409
Email: act@create.org.au

Disability

Ageing and Disability Commission
Level 6, 93 George St
Parramatta, NSW 2150
9:00am to 5:00pm Monday to Friday
Ph:1800 628 221
E-mail: NSWADC@ADC.NSW.GOV.AU   

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Privacy

Information and Privacy Commission NSW
GPO Box 7011, Sydney NSW 2001
Phone: 1800 472 679 
Email: ipcinfo@ipc.nsw.gov.au  

Children

Office of the Children’s Guardian
Locked Bag 5100
Strawberry Hills NSW 2012
Ph: 02 8219 3600 
Email: kids@kidsguardian.nsw.gov.au 

Ombudsman

Ombudsman New South Wales
Level 24 580 George Street Sydney NSW 2000
Ph: 1800 451 524 or 02 9264 8050 
Email: nswombo@ombo.nsw.gov.au 

Equal Opportunity

Anti-Discrimination Board of NSW
Phone (02) 9268 5544
Toll free 1800 670 812 (for regional NSW only)
Email enquiries:  adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au 

Human Rights

Anti-Discrimination Board of NSW
Phone (02) 9268 5544
Toll free 1800 670 812 (for regional NSW only)
Email enquiries:  adbcontact@justice.nsw.gov.au
Email complaints: complaintsadb@justice.nsw.gov.au 

Social Services

Department of Family and Community Services NSW
FACS Head Office
(02) 9377 6000 
Locked Bag 10, Strawberry Hills NSW 2012 

Civil

NCAT
NSW Civil & Administrative Tribunal
Ph: 1300 006 228
Website: http://www.ncat.nsw.gov.au/ 

Foster and Kinship Carers

My Forever Family NSW
PO Box 595
Dulwich Hill NSW 2203
Ph: 02 83246260
Carer support line: 1300 782 975
Monday to Friday 9am – 7pm
Email: enquiries@myforeverfamily.org.au 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Care Leavers

CREATE Foundation
Address:
12 Union Street
Parramatta NSW 2150
Phone: (02) 9267 0977
Email: nsw@create.org.au 

Disability

Disability Services Commissioner
Level 3, 570 Bourke Street
Melbourne, Vic 3000
Ph: 1800 677 342
TTY 1300 726 563
Fax (03) 8608 5765
Email: complaints@odsc.vic.gov.au 

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Privacy

Office of the Victorian Information Commissioner
PO Box 24274
Melbourne VIC 3001
Ph: 1300 006 842
Email: diwenquiries@ovic.vic.gov.au 

Children

Child Safety Commissioner
Level 20, 570 Bourke Street Melbourne, Vic 3000 
Ph: 1300 78 29 78 Fax: 8601 5877 
Email: childsafe@ccyp.vic.gov.au 

Ombudsman

Ombudsman Victoria
Level 1 North Tower
459 Collins Street
Melbourne, Vic 3000
Ph: 1800 806 314
TTY: 133 677
Interpreter: 131 450
Fax: 9614 0246
Email: ombudvic@ombudsman.vic.gov.au 

Equal Opportunity

Victorian Equal Opportunity and Human Rights Commissioner 
Level 3, 204 Lygon Street Carlton, Vic 3053 
Ph: 1300 292 153
TTY: 1300 289 621 Fax: 1300 891 858 Interpreter: 1300 152 494 
Email: enquiries@veohrc.vic.gov.au 

Human Rights

Victorian Equal Opportunity and Human Rights Commissioner
Level 3, 204 Lygon Street Carlton, Vic 3053 
Ph: 1300 292 153
TTY: 1300 289 621 Fax: 1300 891 858 Interpreter: 1300 152 494 
Email: enquiries@veohrc.vic.gov.au 

Social Services

Department of Health and Human Services
50 Lonsdale Street
Melbourne, 3000
Victoria, Australia
Telephone: 1300 650 172  

Civil

VCAT
Victorian Civil and Administrative Tribunal
55 King Street, Melbourne Vic 3000 Australia
GPO Box 5408 Melbourne Vic 3001
Ph: 1300 01 8228  

Foster and Kinship Carers

Foster Care Association of Victoria Level 1, 398 Smith Street
Collingwood Vic 3066
Phone: 03 9416 4292
Email:  admin@fcav.org.au 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Care Leavers

CREATE Foundation
Address:
325-327 Queensberry Street
North Melbourne VIC 3051
Phone: (03) 9918 0002
Fax: (03) 9918 0006
Email: victoria@create.org.au 

Family Law Services

Australian Government Attorney-General’s Department Complaints
PO Box 7576
Canberra Business Centre, ACT 2610
Phone:1800 634 035
Email: complaints@DSS.gov.au  

Victims of Crime

Victims of Crime Victoria
Open: 8am-11pm
Ph: 1800 819 817
Administrative enquiries 03 8684 6700.
Text: 0427 767 891
Email: vsa@justice.vic.gov.au (External link)
Website: www.victimsofcrime.vic.gov.au 

Disability

Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Ph: 1300 130 670
Email: info@adcq.qld.gov.au 

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Privacy

Office of the Information Commissioner Queensland
PO Box 10143
Adelaide Street  Brisbane
Queensland 4000
Ph: (07) 3234 7373 or 1800 642 753
Email: enquiries@oic.qld.gov.au 

Children

Queensland Family and Child Commission
PO Box 15217
Brisbane City East QLD 4002
Ph: 07 3900 6000 
E-mail: info@qfcc.qld.gov.au 

Ombudsman

Queensland Ombudsman
Level 18, 53 Albert Street, Brisbane, QLD 4000
GPO Box 3314, Brisbane, QLD 4001
Ph: 3005 7000
1800 068 908 (Toll free outside Brisbane only) 

Equal Opportunity

Anti-Discrimination Commission Queensland
Level 20, 53 Albert Street, Brisbane
Ph: 1300 130 670
Email: info@adcq.qld.gov.au 

Human Rights

Queensland Human Rights Commission
Level 20, 53 Albert Street, Brisbane
Ph: 1300 130 670
Email: enquiries@qhrc.qld.gov.au 
Website: https://www.qhrc.qld.gov.au/ 

The Public Guardian
https://www.publicguardian.qld.gov.au/
Ph: 1300 653 187 

Social Services

Department of Child Safety, Youth and Women
https://www.csyw.qld.gov.au/
Ph: 1800 080 464 

Civil

QCAT
Queensland Civil and Administrative Tribunal
GPO Box 1639, Brisbane, Qld, 4001
Ph: 1300 753 228 between 8.30am and 3.00m Monday to Friday. 

Foster and Kinship Carers

Queensland Foster and Kinship Care Inc
Unit 7 / 10  Depot Street
BANYO  QLD  4014
Phone: 07 3256 6166
Email: admin@qfkc.com.au 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Care Leavers

CREATE Foundation
Address:
15 Lever Street
Albion QLD 4010
Phone: (07) 3317 6020
Fax: (07) 3317 6026
Email: qld@create.org.au 

Ombudsman

Ombudsman SA
PO Box 3651
RUNDLE MALL SA  5000
Ph: (08) 8226 8699
1800 182 150 (outside metro SA only)
For general enquiries, you can contact us by telephone between 9.00am and 5.00pm, Monday to Friday (except public holidays).
Website: www.ombudsman.sa.gov.au 

Privacy

Health and Community Services Complaints Commissioner South Australia
L4 East Wing, 50 Grenfell St Adelaide
Ph: (08) 8226 8666
1800 232 007
PO Box 199
Rundle Mall SA 5000
Monday – Friday
9am to 5pm
Website: www.hcscc.sa.gov.au/
E-mail: info@hcscc.sa.gov.au 

Disability

National Disability Insurance Scheme – NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
9:00am to 5:00pm Monday to Friday, excluding public holidays
Ph:1800 035 544
TTY: 133 677
Email: contactcentre@ndiscommission.gov.au 

Children

Commissioner for Children and Young People
251 Morphett Street,
Adelaide SA 5000
Kaurna Country
Ph: 08 8226 3355
E-mail: CommissionerCYP@sa.gov.au
Website: www.ccyp.com.au 

Human Rights

General enquiries: 1300 369 711, NRS
9:00 AM – 5:00 PM 
National Information Service: Monday to Friday between the hours of 10:00 AM and 1:30 PM AEST. 
GPO Box 5218
SYDNEY NSW 2001 

NDIA

1800 800 110
E-mail: enquiries@ndis.gov.au 

Equal Opportunity

Equal Opportunity Commission
Level 15, GPO Exchange
10 Franklin Street, Adelaide SA
Ph: (08) 7322 7070
E-mail: oceo@sa.gov.au
www.equalopportunity.sa.gov.au

Civil

South Australian Civil & Administrative Tribunal
Level 4 100 Pirie Street ADELAIDE
9:00am to 4:30pm on Monday to Friday (excluding public holidays.)
GPO Box 2361
ADELAIDE SA 5001
Ph: 1800 723 767
E-mail: sacat@sacat.sa.gov.au 
Website: www.sacat.sa.gov.au 

Foster Carers

Contact CF&KC-SA via any of the following:
2/224 Main North Road, Prospect SA 5082
PO Box 2052, Prospect SA 5082
Ph: 1800 732 272
Email: support@cfc-sa.org.au
Website: www.cfc-sa.org.au/ 

Care Leavers

CREATE
28 North Street, Adelaide SA 5000
Ph: (08) 8212 8898  
Email: sa@create.org.au
Website: www.create.org.au  

Victims of Crime

Victims of Crime South Australia
GPO Box 464
Adelaide SA 5001
Ph: (08) 8204 9635
(08) 8207 1736
E-mail: victimsofcrime@sa.gov.au
Website: www.voc.sa.gov.au